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Privacy Policy

HOP Energy, LLC, the parent company of Alliance Express, Oil Express, DDLC Energy, Automatic TLC, Valley Oil, CRC Energy, Metro Fuel, Brinkers Fuel, Altemos/Atlantic Fuel, DDM Energy, Keller-Depken Oil, Kaufman Fuel Company and Major Oil (collectively referred to as “HOP”, “we”, “us” or “our”, as applicable) are committed to maintaining the privacy of personal information that you provide to us when using their respective web sites (the “HOP Energy Web Sites”). This page outlines both our Privacy Policy which describes how we treat personal information received about you when you visit the HOP Energy Web Sites, and the legal terms and conditions that apply to the HOP Energy Web Sites. We may change the terms and conditions and/or the Privacy Policy that govern our web sites from time to time. We will post any changes here, so be sure to check back periodically.

Privacy Policy Details

HOP automatically collect IP addresses and web site usage information from you when you visit the HOP Energy Web Sites. This information helps us in evaluating how our visitors use and navigate the Web Sites on an aggregate basis, including the number and frequency of visitors to each page of the HOP Energy Web Sites, and the length of their visits. HOP and/or its authorized vendors may use this information to make our web site better and more responsive to the needs of users. This non-personal information is not shared with third parties for marketing, advertising or research purposes.

We may use “cookies” on the HOP Energy Web Sites. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. These cookies are used to assist you in reaching the appropriate information and make your visit tailored to your individual preferences. You are free to decline these cookies by setting your browser accordingly; however, refusing the cookies may prevent you from accessing some pages of a web site. In addition we utilize JavaScript on our sites and so your browser should understand JavaScript if you want to use all the features of the HOP Energy Web Sites.

HOP collects and uses personal information for the purpose for which it was submitted. In addition, we may use personal information you submit to this site for research, advertising and marketing purposes, including sending you information about products and services that we think you will be interested in. You can let us know that you do not wish to receive information about special offers and new products and features by opting out at the time you give us your personally identifiable information or after opting in by contacting us.

You may become a “registered” user of a HOP Energy Web Site. A registered user is one who has elected to establish an ongoing, personalized experience with the Company through our web site and related resources. A registered user will most often be a customer of heating fuel and/or related services. We may use personal information you submit to us as a registered user to manage your account. Additionally we may use your personal information, whether acquired online or through some other means, for ordinary business transactions, such as fuel deliveries, service history and payments and managing your account

HOP may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our Terms of Use or when we, in our sole discretion, believe it is necessary or appropriate, in connection with a sale or transfer of some or all of our assets in the HOP Energy Web Sites. We may also disclose personally identifiable information when we, in good faith, believe that the law requires us to do so. As we develop our business, we might sell or buy businesses or assets. In transactions such as these, customer information is generally one of the transferred business assets.

We may make third party content or services from other web sites available to you from links located on our web sites. These other web sites are not subject to this Privacy Policy. We recommend that you review the terms of use and privacy policy at each such web site to determine how that site protects your privacy. We are not responsible for the content of those web sites or the actions of third party web site operators.

Information you provide to us

We make forms available on our sites that customers and non-customers may use to contact us and communicate with us. You may wish to use these forms to request information about our products and services or to communicate with us about other matters and we will use the data collected as needed to fulfill your request. Form information is provided by you on a voluntary basis and may be used by us to contact you to further discuss your interest in our company, our services, and to send information regarding our company or partners, such as marketing promotions, news and events. This information may also be used to improve the services we provide and to enhance our site. We do not share, sell, rent, or trade the information you provide with third parties for their promotional purposes. If we do use the information you provide in order to contact you and send you marketing messages we will always provide the following ways for you to unsubscribe and opt-out of further communications:

  1. We may choose to communicate with you by including your email address in an email marketing campaign. Every email campaign that we send will always include appropriate unsubscribe instructions in accordance with CAN-SPAM and all other applicable laws. Follow the unsubscribe directions to be removed from the campaign.
  2. To opt out of all email marketing messages from us please send an email to unsubscribe@hopenergy.net from the email address you wish to unsubscribe. Please clearly state in your email that you wish not to be contacted at the address that is in the ‘From’ section of the email you send.

Third party vendors, including Google, use cookies to serve ads based on your prior visits to this website.You have the option to opt out of Google’s use of cookies by visiting the Google advertising opt-out page. Alternatively you can opt-out of cookies by visiting the Network Advertising Initiative opt out page.

Legal Terms & Conditions

Use Of Site Content

The contents of our website(s), such as text, graphics, images and other content are protected by copyright under both United States and foreign laws. HOP authorizes You to view and download a single copy of the content for your personal use. Unauthorized use of the content may violate copyright, trademark, and other laws. You agree to retain all copyright and other proprietary notices contained in the original content on any copy You make of such material. You may not sell or modify site content or reproduce, display, distribute, or otherwise use the content in any way for any public or commercial purpose without the expressed written permission of HOP and/or the rightful owner of the content. Use of the content on any other web site or in a networked environment is prohibited without the expressed written permission of HOP and/or the rightful owner of the content.

Trademarks

The names, marks and logos appearing on our sites are, unless otherwise noted, trademarks owned by HOP or a third party. The use of these marks, except as provided in these Terms and Conditions, is prohibited. From time to time, HOP makes fair use of trademarks owned and controlled by third parties and HOP makes every attempt to note such use. Failure to note use of marks owned by third parties in no way allows HOP or You to claim to ownership of those marks.

Limitation of Liability

Although HOP strives for accuracy on any or all of its websites, they may contain inaccuracies or typographical errors. Additionally, while users of our sites are bound by these terms and conditions not to submit false material, HOP cannot be responsible for the violation of these terms by users, or for the reliance by users upon false or misleading material submitted to us. HOP makes no representations about the accuracy, reliability, completeness, or timeliness of the material on our website(s) or about the results to be obtained from using any website. You use our website(s) and content at your own risk.

HOP makes all reasonable efforts to keep our computers, network systems, and websites free from computer viruses and other harmful material however we do not warrant that our websites will operate error-free or that the our servers, code, or networks are free of computer viruses or other harmful material. If your use of our website(s) or website(s) content results in any costs or expenses, including, without limitation, the need for servicing or replacing equipment or data, HOP shall not be responsible for those costs or expenses.

Disclaimer of Consequential Damages

Our websites and the content on our websites are provided on an “AS IS” basis without warranties of any kind. HOP makes no warranties about the accuracy, reliability, completeness or timeliness of content, services, software, text, graphics and/or links on any of our sites. Neither HOP, its sites, or any third party mentioned on any site shall be liable for any damages whatsoever resulting from the use or, inability to use, our websites or sites linked to our websites. Sites may contain links to other sites on the Internet that are operated by parties other than HOP. HOP is not responsible for the content of any such external site, or for the availability of the site or its content. If You decide to visit any third-party sites using links from this Web Site, You do so at your own risk and agree that we shall not be liable for any damages that result from your use of such sites.

Indemnity

By using this Web Site, You agree to defend, indemnify, and hold harmless HOP its officers, directors, employees and agents, from and against any and all losses, claims, damages, costs and expenses (including reasonable legal and accounting fees) that HOP may become obligated to pay arising or resulting from your use of our website(s) or your breach of these Terms and Conditions. HOP reserves the right to assume or participate, at your expense, in the investigation, settlement and defense of any such action or claim.

Miscellaneous

HOP does not claim that our websites are appropriate or may be used outside of the United States. Access to our websites may not be legal by certain persons or in certain countries. If You access our websites from outside of the United States, You do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

These Terms and Conditions are governed by the substantive laws of the State of New York, without respect to its conflict of laws principles. You agree to submit to the jurisdiction of the courts situated in the State of New York, with respect to any dispute, disagreement, or cause of action related to or involving our websites. If any provision is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Except as expressly provided elsewhere in our website(s), these Terms and Conditions constitute the entire agreement between You and HOP with respect to your use of our Websites.